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Communal balcony drain continuously gets blocked when heavy rain

Reported in the Flooding from a blocked drain category anonymously at 17:57, Sat 9 November 2019

Sent to Westminster City Council 4 minutes later

Communal balcony outside flats 5-7 Jordans house (Capland Street) continues to get blocked and subsequently flood following any heavy rain. This has been ongoing for over 3 years now and all that happens is an engineer is dispatched turns up and unblocks. A long term solution is urgently required as the flooding has resulted in damage to flat 5.

We have spoken to Raymond (Surveyor) who has visited and made assurances that this will be followed up, however nothing has come of it.

The property is privately owned and this ongoing issue is becoming a joke, what is my service charge going towards exactly? Our neighbours in flats 6 & 7 have also complained but again nothing comes of it from a permanent fix.

We are now in the process of reviewing legal proceedings, as this cannot continue.

Ref numbers 2785500 2785837

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