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Faulty ventilation duct from restaurant

Reported in the Engine idling category anonymously at 08:18, Sunday 2 August 2020

Sent to Westminster City Council less than a minute later

- I am a tenant in flats above a restaurant (Busaba, 106-110 Wardour Street, W1F 0TR). - The restaurant has a noisy and smelly ventilation duct which runs the height of the rear of thebuilding, past our bedroom and kitchen windows. - A panel in the duct has come open (see photos) leading to a strong odour coming into our flat. This has been the case for a number of weeks. - The same panel has come open a number of times before and been temporarily fixed, but not with any lasting effect. - Busaba has not responded to a number of emails requesting that they fix the panel on this occasion. - The ventilation is often left on for 24 hours a day even though it is meant to be on a timer to turn off overnight. Again Busaba has ignored emails on this.

Many thanks in advance for your help.

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