Back to all reports

Main Sewer block 2-4 garrick street

Reported via mobile in the Blocked drain category anonymously at 10:50, Thursday 7 October 2021

Sent to Westminster City Council less than a minute later

Dear Sir/Madam Com Viet Restaurant 2-4 Garrick Street Covent Garden WC2E 9BH

Reference number: 3028256

Am the owner of Com Viet restaurant, my agent has apply an online complaint on the 27th September believe that the drain is blocked from 2-4 Garrick Street to the main Sewer. It’s on the main street so we cant get accesses to it.

We have Proco Service Ltd (plumbing company) check our pipe a few times and they flush it through already so no blockage from the inside. They flush through the whole building, They believe that the drain is blocked from 2-4 Garrick Street to the main Sewer. THE PLUMBER company will be Happy to meet you on site to explain the full situation, we have report this since 27th but still haven't heard from you. THe water keep pushing back into the restaurant and when it rain it get even worst. Could you please send someone out ASAP to unblock it as its really affecting our business. We have to close most of our basement restaurant area off when the rain get so bad like Friday 1st Oct 21. It’s got so bad that the water push back all the way to the first floor of the neighbors upstairs

Please could you come out soon to have a look at it as this been going on for the past 8 weeks. We finally have customers coming in due to pandemic and now we have to turn customer away because of the leaks. We even have to ask our neighbours upstairs flat to use less water during our busy hours to help us out otherwise its pouring down to our basement, the water is not able to push out.

If in anyway you can rush up the process it would really be a great help to us as we so badly hoping to survive this hospitality business and this leak is really affecting our business. The pipe is on the main road so the council can get access to it otherwise we would have pay to have a look at it already

Many thanks Thi Nguyen Com Viet Restaurant 2-4 Garrick Street Covent Garden WC2E 9BH 07711610956

RSS feed of updates to this problem Receive email when updates are left on this problem.

This report is now closed to updates. You can make a new report in the same location.